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Technology: New Phone Features

Polycom VVX 300 Features

Understanding Phone Icons and Status Indicators

The following icons and indicators indicate phone, call, or buddy/contact status, or to indicate that a feature is enabled.

For more information on the features below please refer to this PDF or click on the feature below for which you would like more information:

  • Navigating Your Phone Interface

  • How to navigate your phone’s screens.

  • How to select and highlight options.

  • Managing Incoming Calls

  • How to answer calls with handset, speakerphone, and headset.

  • How to answer additional calls (and put your current call on hold).

  • How to navigate and manage the call view menu.

  • How to ignore or silence a call.

  • How to send a call straight to voicemail.

  • How to forward a call to someone else.

  • How to place a call on hold and then resume the call.

  • How to transfer a call two different ways.

  • Conference Calls

  • How to create a conference call and add new people.

  • How to place the conference on hold and then resume the conference call.

  • Voicemail

  • How your phone notifies you of a voicemail

  • how to listen to the voicemail.

  • Additional Features

  • How to enable and disable the Do Not Disturb (DND) feature.

  • How to change your phone's ringtone.

  • How to mute your microphone during a call.

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